ChemistryEquipment: Oops! Motorola sold refurbished Xooms without deleting previous owners' data

Sunday, February 5, 2012

Oops! Motorola sold refurbished Xooms without deleting previous owners' data

Usually, when passwords and personal information are exposed, it's because someone hacked a company's not-so-secure system. Motorola, however, managed to put people's info at risk without such malfeasance when it failed to wipe the memory of a batch of refurbished Xooms. The tablets in question were sold by Woot.com between October and December of last year, and Moto is claiming that it made the mistake on only small number of slates. Of course, we don't know exactly how many Xooms were shipped with previous owners' data onboard, but we do know that the company is actively attempting to make amends. Moto's offering two years of Experian identification protection services to those whose info was exposed and owners of affected Xooms are getting a little something too. Just send the device back to Motorola on the company's dime -- where it'll be properly reset and sent back to you, along with a $100 American Express gift card for your efforts. Wondering if you're among the unlucky? Hit the PR after the break for more info, and those with Wooted Xooms can plug in their slate's serial number at the source link below to find out for sure.

[Thanks, Scott]

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Oops! Motorola sold refurbished Xooms without deleting previous owners' data originally appeared on Engadget on Fri, 03 Feb 2012 20:52:00 EDT. Please see our terms for use of feeds.

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